Phone System Maintenance. The Choice?

Phone System Maintenance. The Choice?

We are independent telephone engineers based in The North East of England. The whole issue of phone system maintenance is one we thought useful to blog on. Why? The Story So Far In an earlier blog we looked at a painful scenario. A customer had saved on annual...

Telephone System Maintenance. Contract or Not?

Telephone System Maintenance. Contract or Not?

We are independent telephone engineers based in North East England and can provide “per fault” Telephone System Maintenance for certain systems. We network with other engineers across the UK, so can often find help from our range of contacts. As we've blogged before...

Moving Your Internet Router. An Engineer’s Advice

Moving Your Internet Router. An Engineer’s Advice

Moving your internet router? Yes, it's possible. Typically, it's near the front door, because that's where your master socket is. It's probably the worst possible place for it - no power socket, easily kicked around, tripped over, chewed by pets . Furthermore, there's...

Fibre Broadband FAQ

Fibre Broadband FAQ

What is fibre broadband? There no shame in asking this! Here are our Fibre Broadband FAQ, based on what Google tells us folks are asking..  "Fibre" is broadband arriving at your property by means of fibre optic cable. In the past, this was carried over copper cables,...

How To Wire a Master Socket

How To Wire a Master Socket

I've noticed that the query “How To Wire a Master Socket” crops up frequently on Google. We've blogged on this topic in recent times, so it might be worth taking a look here,too. As a telephone engineer, it would pay me to make things very complex and difficult for...

Old Grey BT Drop Wire – Some FAQ

Old Grey BT Drop Wire – Some FAQ

What is it? It connects your house to the telephone pole, via the outside of a building. I recall seeing it first in 1969. It's quite rare these days, and there's not much information on-line. "Time for an  "Old Grey BT Drop Wire – Some FAQ" blog", I thought. What...

The “Cut Internal Phone Line” Problem

The “Cut Internal Phone Line” Problem

  In recent blogs, I've addressed frequently asked questions relating to home phone lines. Here's the next one – the “cut internal phone line” I've included the cable on the outside of your property, too. This tends to induce more of a panic among users than a...