A Checkatrade-Approved Phone Engineer in The North East!

A Checkatrade-Approved Phone Engineer in The North East!

We're the first Checkatrade-approved phone engineer team in The North East! In February 2023, we achieved two significant “firsts” as telephone engineering company, residential and business. (Don't switch off yet – they are important to you as a potential customer.)...

“Phone dead, Internet Working”. (What’s going on?)

“Phone dead, Internet Working”. (What’s going on?)

Phone dead, internet working. Impossible?  Well no, actually. As an engineer, I was utterly baffled the first time that I encountered this problem . The customer must be wrong.  A short conversation. "Are you sure that you're not using next door's wifi?" "Nope" (I...

What Type of Telephone Cable? An Engineer’s Advice.

What Type of Telephone Cable? An Engineer’s Advice.

"Cable is cable" isn't it? What type of telephone cable? Will anything do? Not really. Particularly for running cables externally. As a telephone engineer, I encounter many cases where internal cable has been used externally. See the picture above. It never ends...

Installing Cat 6a Cable – An Engineer Shares Some Advice

Installing Cat 6a Cable – An Engineer Shares Some Advice

I've recently worked on installing cat 6a cable, but was reminded how it differs from cat 5e. Some folks may rush into installing cat 6a cable, thinking “cable is just cable”. However, even after some experience installing it, I find it a challenge. It has to be done...

Phone System Maintenance. The Choice?

Phone System Maintenance. The Choice?

We are independent telephone engineers based in The North East of England. The whole issue of phone system maintenance is one we thought useful to blog on. Why? The Story So Far In an earlier blog we looked at a painful scenario. A customer had saved on annual...

Telephone System Maintenance. Contract or Not?

Telephone System Maintenance. Contract or Not?

We are independent telephone engineers based in North East England and can provide “per fault” Telephone System Maintenance for certain systems. We network with other engineers across the UK, so can often find help from our range of contacts. As we've blogged before...