27 Jan 2021 | Engineering, Home Phone Repair |
Hiding somewhere in your house may be an old phone junction box. In my job as an independent telephone engineer, customers ask what they should do with it. Usually, it sits on a window ledge and prevents work on a window frame or blind installation. Therefore, I...
27 Jul 2020 | Engineering |
We are independent telephone engineers based in The North East of England. The whole issue of phone system maintenance is one we thought useful to blog on. Why? The Story So Far In an earlier blog we looked at a painful scenario. A customer had saved on annual...
9 Jul 2020 | Engineering |
We are independent telephone engineers based in North East England and can provide “per fault” Telephone System Maintenance for certain systems. We network with other engineers across the UK, so can often find help from our range of contacts. As we’ve blogged...
22 Mar 2019 | Engineering |
We’ve been asked to provide an Avaya IP Office Telephone Engineer recently. We love sorting out problems with “orphan” systems. Usually, these lack a maintenance contract or even a casual relationship with an engineer. We’ve blogged about this, including...
20 Mar 2019 | Engineering |
Frequently, in our work as phone system engineers, we’re called out to try and sort out a fault on a business system by a desperate customer. An Awkward Conversation Us:- “So, don’t you have a maintenance contract for this system” Them:- “Well, we used...
15 Mar 2019 | Engineering |
A quick look at Google reveals that in the light of The Great ISDN Switch Off, many folks are asking basic questions about ISDN itself. There’s no sales pitch in this blog – I am simply a (hopefully) impartial independent telephone engineer working in North East...