6 Mar 2019 | Home Phone Repair |
Apparently, The Mighty Google says lots of people search for “local phone and broadband engineer near me”. Yes, I’m one of those engineers, based in the TS16 area of Stockton on Tees. I serve business and residential customers in the North East and...
27 Apr 2018 | Home Phone Repair |
BT dropwire telephone cable – we shouldn’t really be talking about it, as it runs from the master socket onto the BT (more correctly Openreach) network. Of course, no-one ever gets involved with that side of the network, do they…? This blog, therefore,...
12 Apr 2018 | Home Phone Repair |
Moving your master socket seems to be a very hot topic for our blog readers. It’s actually a kind of “yes, but no” topic, rather than a straight answer. My simple opinion as a local telephone engineer is:- “Yes you can (unofficially)”...
14 Apr 2016 | Home Phone Repair |
As a local independent telephone engineer, based in the Middlesbrough and Stockton on Tees area in the UK, one of my key jobs, on behalf of my customers is dealing with the dreaded ISP Customer Service Department. I am called by home users who have a problem with...
13 Apr 2016 | Engineering |
First of all, I’ve got to make it very clear that moving a BT Infinity Master Socket (or any other BT master socket) isn’t really something you should do. (Well, not officially…). It’s the equivalent of moving your gas or electricity meter....
