5 Apr 2019 | Home Phone Repair |
Another frequently-searched phrase according to Google is “how to fix cut underground phone line” It Happens Frequently – Don’t Worry. Only last night I was contacted by a home-owner. His builders had unexpectedly met a cable when doing some groundwork. The...
22 Mar 2019 | Engineering |
We’ve been asked to provide an Avaya IP Office Telephone Engineer recently. We love sorting out problems with “orphan” systems. Usually, these lack a maintenance contract or even a casual relationship with an engineer. We’ve blogged about this, including...
20 Mar 2019 | Engineering |
Frequently, in our work as phone system engineers, we’re called out to try and sort out a fault on a business system by a desperate customer. An Awkward Conversation Us:- “So, don’t you have a maintenance contract for this system” Them:- “Well, we used...
30 May 2018 | Engineering, Home Phone Repair |
Moving your master socket and getting a bill. Sadly, it’s quite easy. Moving your master socket is easy. Your service arrives via two wires, and all you have to do cut, extend and re-joint your cable. Well, in theory, that is… The Official Line However,...
31 Mar 2017 | Home Phone Repair |
The BT Openreach New NTE5C Master Socket (with the Mk4 frontplate) has been available for some time now. As I’m a telephone engineer, who has dealt with master sockets for years, I thought I’d give a guided tour Before We Start… If you don’t...